fonzie
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February 11, 2015, 04:11:47 PM

 Undecided Huh Undecided

Sent a bank wire to bitstamp 6 business days ago and it is not yet credited on my account. Traditional banking is bad but the bank wire should have arrived already.

I should say I omitted the reference number in the bank wire but it should still be easy for Bitstamp to find it, yet they say it didn't arrive.

The support answers more quickly than before they got hacked of 19,000 BTC but they apparently still struggle to credit a simple bank wire.

Share your experiences.

New information from Bitstamp :

"The information on your screenshots appears to be correct. However we recently learned that an intermediary bank, Standards Chartered Bank, which is processing USD denominated transfers for one of our banks, appears to no longer be processing bitcoin-related wire transfers. As a result, those customers who have made a USD denominated wire transfer since Monday may have their deposits returned.

It appears this may have happened in your case as we are unable to locate transfer with the provided details. If you did not receive the transfer back to your bank account yet we kindly ask you to please contact your bank and request a transfer trace."

"may have their deposits returned." Lol.